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GMI AT A GLANCE

Energy and utilities industry

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You operate in the energy and utilities sector. Your industry is complex and you need a trusted organization to ensure contact with your customers in all its forms.

Count on GMI to be the extension of your company.

 

We can help with:

the planning of all your operations and the strategy for performing tasks;

processing calls, emails, online forms, and any type of communication that you have with your customers;

processing orders, making and managing appointments, and handling any special requests from your customers;

You can count on our team to be your real-time interface thanks to our perfect availability, 24 hours a day, 7 days a week, 365 days a year.

 

With GMI, you’ll increase:

your customer satisfaction rate;

your response rates;

your conversion rate;

your turnover, efficiency, and profitability.

 

To do this, you can count on us to:

listen attentively to your customers’ demands;

optimize the management of your order processes;

to collect data that is accessible in real time for the purpose of daily analyses.

 

Contact us for a personalized evaluation of your needs.