CODA technology platform at the service of Hydro-Québec
Hydro-Québec launched its new Logisvert energy efficiency program to subsidize businesses and consumers wishing to install energy-saving solutions.
GMI is a multi-channel customer relationship centre that leverages technology, for process optimization such as CODA, to deliver a seamless customer experience.
GMI and all of its agents are based in Quebec, in the greater Montreal area, to ensure a shared North American culture, in both French and English
Thanks to its agile business model and technology platforms, GMI is the only Customer Relationship Center in Canada that offers all levels of service and supports all BPO activities (from receiving a call to, for example, issuing a refund check) without imposing a minimum number of agents.
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Our customers have trusted us for over 25 years.
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Hydro-Québec launched its new Logisvert energy efficiency program to subsidize businesses and consumers wishing to install energy-saving solutions.
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SOC 2 Certification
GMI is SOC 2 Type 2 certified
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