You are in the pharmaceutical sector and you are looking for a trusted partner to take care of your customer service and deal with your business partners?
The listening skill and finesse of our team will bring a delicate touch in a sector as sensitive as yours.
Our colleagues undergo thorough training and have extensive knowledge of the products, that way they are able to explain complex information to your clientele.
At GMI, you will find the proactivity and precision you are looking for:
- Managing calls, emails and tickets;
- Perfect knowledge of the tools and implementation processes;
- Dealing with requests in a proactive manner.
GMI assures you:
- A hierarchization of the priorities in order to deal with the emergencies first;
- Listening, follow-up, reactivity and availability at all time;
- A personalized service to match the complexity of your sector;
- A regular analysis and optimization of the existing structure.