You operate in the energy and utilities sector. Your industry is complex and you need a trusted organization to ensure contact with your customers in all its forms.
Count on GMI to be the extension of your company.
We can help with:
the planning of all your operations and the strategy for performing tasks;
processing calls, emails, online forms, and any type of communication that you have with your customers;
processing orders, making and managing appointments, and handling any special requests from your customers;
You can count on our team to be your real-time interface thanks to our perfect availability, 24 hours a day, 7 days a week, 365 days a year.
With GMI, you’ll increase:
your customer satisfaction rate;
your response rates;
your conversion rate;
your turnover, efficiency, and profitability.
To do this, you can count on us to:
listen attentively to your customers’ demands;
optimize the management of your order processes;
to collect data that is accessible in real time for the purpose of daily analyses.