GMI: CUSTOMER RELATIONSHIP CENTRE BASED IN QUÉBEC

Telemarketing

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Flexibility and performance

Do you want to grow your business and ensure its continued success? Consider our complete telemarketing service.

GMI looks after every aspect of the telemarketing campaign thanks to its structured processes and dedicated teams.

We specialize in outgoing calls to help you:

develop your business and acquire new customers;
convert prospective customers and increase your sales;
sell new products and services;
conduct quality control surveys;
promote your events;
and so much more!

We handle your incoming calls so you can:

improve the quality of your customer service;
handle customer complaints and requests;
ensure technical or administrative support;
and so much more!

With over 500 campaigns, over one million outgoing calls completed, and an average conversion rate of 35% per campaign, GMI guarantees flexibility and results.

GMI’s strengths:

65%

of B2B decision-makers joined after first contact

35%

conversion rate per campaign

1 M +

outgoing calls completed

Quick

follow-up of online sales leads

Our solutions

GMI provides solutions to help you achieve your goals::

direct marketing campaign tracking;
acquisition strategy for new customers;
customer reactivation strategy;
generating online sales leads to qualify or convert them;
generating highly qualified traffic during all types of events.

Our strengths, your profits

Choosing GMI means guaranteeing the long-term growth of your business. You can count on:

dedicated and continuously trained resources who master best practices to maximize conversion;
communication tools at the cutting edge of the latest technology to optimize your time and resources;
clear and efficient management tools to measure results whenever and wherever you want.