We’re hiring
Do you want to launch your career? Are you willing to learn? We’re looking for dynamic people who enjoy working in a team.

Join us!
Subscribe to our newsletter
GMI AT A GLANCE

GMI at a glance


Organizing private sales is selling directly to your loyal clients.

Private sales: an effective technique for building customer loyalty

Increasingly demanding, today’s consumer is constantly looking for an appreciation of their status as a buyer, special privileges, and a more advanced consideration of their expectations. In such a context, an effective sales strategy requires merchants (both physical and online stores) to get more and more creative – first to convert prospects into customers, then to increase their loyalty. To achieve this, one of the


Events are still a positive and profitable business development strategy

Growing your business with events: still profitable?

An essential activity in traditional business strategies, today, business development takes different forms and makes use of many channels. Indeed, the internet and social media have greatly modified customer behavior, forcing sales teams to adapt to the expectations of customers who are proactive, mobile, and always seeking out innovation. Such evolution naturally calls traditional business development techniques, such as organizing events, into question. Is this


i have less you have more

Call centers : the importance of offering more

A remote customer relationship management tool, a call center is often the first interface between the company and its external environment. As such, it actively contributes to the construction and development of the corporate image, from first contact through the various stages of the customer experience. Today, as more and more business leaders are devoting serious efforts and more substantial portions of their budgets to


Determined businessman talking on red phone handset

Incoming calls: how to handle customer expectations

The way a company handles its incoming calls is an excellent indicator of its values and performance. Indeed, even if – in the wake of the internet boom and the democratization of certain messaging applications – there are now many ways to communicate online, the telephone remains an essential tool and is still the method most often used by the majority of customers who want



Page 1 of 41234