Outsourcing with GMI: intelligence, efficiency, and profitability at your fingertips.
Outsourcing gives you the opportunity to rely on dedicated resources and competencies outside your field of expertise to help you achieve your business goals.
Choosing GMI means reducing your operating costs and increasing your productivity and performance. It’s also an opportunity to devote yourself to the strategic optimization of your business and a chance to acquire knowledge from a first-rate collaboration.
Our outsourcing solutions
- 24 / 7 / 365 customer service – Our services are always available;
- Phone calls (inbound and outbound), emails, tickets, chat;
- Request treatment until full resolution;
- Flexible and proactive – Adjust to your needs in real time
- Back-up for call center operations or during peak volume period;
- Administrative and logistical support for your operations and in case of emergency;
- Implementation of specialized CX solutions;
- and so much more!
Why rely on GMI?
Do you have more business than you can effectively handle? Are you restructuring? Is your productivity down? Don’t worry. With GMI’s customized outsourcing service you can increase productivity without affecting other departments.
Our high flexibility helps us deliver outstanding work and lets you:
- Save time and money;
- Refocus on the strategic development of your business;
- Benefit from the availability of a trained and qualified team;
- Be supported throughout the entire process;
- Acquire skills with high added value.
