You’re in the pharmaceutical industry and looking for a trusted partner to manage relations with your customers and business partners.
Our team’s ability to listen and our skills go a long way towards bringing a crucial and delicate touch to a sector as sensitive as yours.
Our employees undergo specialized training and have a deep understanding of the products to be able to provide complex yet fully understandable information to your customers.
GMI has the proactive approach and precision you’re looking for:
call, email and ticket management;
perfectly mastered tools and implementation processes;
requests to be processed in a proactive manner.
prioritization that lets you detect and deal with emergencies;
attention, support, responsiveness, and availability at all times;
personalized service at the height of your industry’s complexity;
constant analysis and optimization of the existing structure.